Frequently Asked Questions


We have put together a list of frequently asked questions, however if you can’t find the question or answer you are looking for please contact our team who will be happy to help!

Get your free storage quote!     Call us now on: 0161 304 5695

What is self storage?

Self Storage is a relatively new service industry in the UK. Our modern, dry centre has a selection of room sizes that you can hire from a locker up to the size of a tennis court or larger, short or long term. WE can collect or you can bring your belongings or possessions to our storage facility, lock them in the unit and visit as you please during opening hours. You are the only key holder. You can store almost anything unless it is alive or perishable!.

The best way to find out how Self Storage works at Self Storage Tameside is to give us a call on
0161 304 5695 or drop into our storage centre. We have a fully trained team who would be delighted to show you around and answer any queries and questions you might have.

How does self storage work?

You can store your goods from as little as a few days, or for as long as you need. Storage rooms can be reserved in advance to make sure the size you require is available on the day you need it. You can also easily switch to a smaller or larger storage unit whilst in storage if required. Self Storage Tameside is flexible, secure and hassle free, in fact it couldn’t be any easier. All our people are trained to help and advise you to make sure you get the best service and value for money.

What kind of security is in place at the Self Storage Tameside?

We make the security of your property and belongings a very high priority. For protection, our storage centre has sophisticated alarm systems and 24hr CCTV surveillance. We have 300 CCTV cameras inside & in the grounds & perimeter of our storage centre. Access to our storage centre is strictly controlled. Also, you are the only one with access to your storage room, which is locked and only you have the key.

Do I need to pay a deposit

Unlike all other storage companies, Self Storage Tameside will not charge you a deposit or any expensive extras – you only pay for your storage and you can pay for as little as 2 weeks storage. 

How much does it cost to store with Self Storage Tameside?

The price you pay is determined by the size of the room you need. That’s why our commitment to you is that we will get you into the smallest space possible. As the rental charge is calculated according to the floor area of the storage room, the smaller the floor area the less you end up paying. Our storage prices start from as little as £1 per week! We are never beaten on price!

Estimating the storage space you need isn’t as simple and straightforward as it looks. It depends on:

  • What you need to store
  • How stackable it is
  • How high the ceiling of the storage room is
  • What sort of access you will need since you may want to leave a walkway through the storage room to get to your possessions.

See our size estimator section of our website to give you an estimate of how much space you may require.

We can advise you on how to stack your goods and possessions to make maximum use of the space.

The price is based on the space you require and estimating the space that you need isn’t as simple and straightforward as it looks. We strongly recommend to give us a call WITH NO OBLIGATION to get the right price for the right space.

What is the minimum storage rental period?

You can store for as long as you want, from a few days to several years – there is no minimum or maximum storage rental period.

Do you offer any discounts?

Yes, usually we have a range of discounts that includes:

Up-front payment discount

Pay for 4 months and receive 3% discount

Pay for 6 months and receive 5% discount

Pay for 12 months and receive 10% discount

Free weeks storage

Discount for students (on the presentation of a valid current Student ID Card).

Discount for Armed Forces, NHS & Emergency Staff (on the presentation of a valid ID Card).

Do I pay weekly or monthly?

You can pay weekly, fortnightly or monthly. Alternatively you can take advantage of our prepayment discounts – see number 7 above.

How quickly can I move into Self Storage Tameside?

You can move in on the same day as you make your enquiry.

Do I need insurance?

No, insurance is not compulsory but can be provided FREE (terms apply). Self Storage Tameside provide a tailored insurance policy at a very competitive price. Please call us on 0161 304 5695 for more information.

How often can I have access to my goods?

You can come and go as you please, 7 days a week during the store opening hours and we even have some 24/7 units available (please discuss when booking).

How do I get my goods to you?

You can either bring your belongings to the storage centre, or we can provide you with a FREE storage collection service (up to a 60-mile radius) or you can take advantage of our FREE Self Drive Van hire. Our centre has ample car parking and easy access to loading and unloading areas.

Do you offer a packing service?

Self Storage Tameside can arrange a packing service to aid you in your moving and storage

For more information on our packing service, please call us on 0161 776 7607

Can I transfer to another room if I need more or less space?

You can easily move to another size room, larger or smaller, at any time, depending on your storage requirements and the availability of other room sizes in the store.

Do you have trolleys or fork lifts available?

Trolleys and pallet trucks are available free of charge for customers use. We also have forklifts available, which can be operated on your behalf by one of our trained staff, also free of charge.

How does the Lowest Price Guarantee work?

Self Storage Tameside pride themselves on offering the cheapest self storage prices. In the extremely unlikely event of you managing to get a lower quote Self Storage Tameside will beat any comparable quote presented to us by 10%. We will also beat any introductory offers and comparable insurance. This offer applies to individual self storage units of the same size as a competitor within a 60-mile radius. Price comparisons are for the total storage charge based on a 4-week stay and where applicable, include VAT.

Do you offer storage for business?

Yes, we offer flexible contracts for short or long term Self Storage. There is no minimum stay. We guarantee our business storage customers will have fixed prices for a minimum of 12 months. Great business storage rates available. Please contact the storage centre for details on 0161 304 5695

Do you have office facilities?

Yes, we also office rentals from £40 per month. Please contact the storage centre for details on 0161 304 5695 for details on our wide range of office space.

What if I have reserved and my plans are delayed?

That is no problem just let us know about the changes and we will change the date of your reservation.

Do you offer discounts for armed forces?

Armed Forces, Emergency and NHS employees receive 10% discount for the duration of their stay with us. A valid Forces ID, Emergency Services ID must be shown when you move in.  If your ID does not have a photo on it you may be asked to show additional photographic ID. Card must be shown.

Are there any discounts for upfront payment?

Yes. You can take advantage of a 3% discount for paying 4 months prepayment, 5% discount for paying 6 months prepayment, 10% discount for paying 12 months prepayment. If you are currently renting a unit at another self storage centre and find that we are cheaper, simply bring along a copy of your current rental agreement and you can have your first months rental free of charge.

Do you supply packing & removal materials?

Unlike all other storage companies we offer an unlimited supply of FREE packing boxes.

We also stock mattress covers, sofa and armchair covers, bubble wrap, tape and all other packing supplies that may be required.

How does your FREE Self Drive Van Hire work?

When you book a storage unit with Self Storage Tameside, we can offer you FREE use of one of our vans.

Our free van offer can be used for customers storing from only 1 week!

No other storage company will offer this facility for short storage periods!

Please call us on 0161 304 5695 for more information.

Tesco Reward Vouchers

We will even accept Tesco Reward Vouchers for payment of your storage.

Frequently Asked Questions

Payment FAQ

We process the majority of our payments through direct debit and have put together the following FAQ section to address the most commonly asked questions about this service. 


If direct debit doesn’t work for you we can arrange alternative payment methods such as cash, card and standing order.

1200px Gocardless blue.svg
DD Logo
What kind of payment methods are available?

We provide direct debit support via GoCardless for all of our customers to ensure payments can be made with as little hassle to you as possible.

If direct debit doesn’t work for you we can arrange alternative payment methods such as cash, card and standing order.

What Payment Provider do you use?

We use GoCardless, a leading payment provider that lets businesses send and receive payments directly between bank accounts. Whether domestic or international, one-off or recurring, scheduled or instant. GoCardless does it all. You can find out more about GoCardless by clicking here or by getting in touch with a member of our team. 

How do I cancel my Direct Debit Payments?

To cancel your direct debit please get in touch with a member of our team who will be able to instruct you on the next steps to take to cancel your plan whilst ensuring your existing storage payments remain up to date. 


How Safe are Direct Debit Payments?

Direct debits are covered by the Direct Debit guarantee. This ensures that banks, building societies and all other payment providers will refund, without question, any disputed payments, immediately. All banks and building societies who offer direct debits as an option have to sign up for the Direct Debit guarantee.

When signing up for the Direct Debit guarantee, companies need to undergo a vetting procedure before they’re approved. They are then closely monitored by the banking industry ombudsman.

GoCardless is a vetted and approved payment provider. They not only strictly adhere to the Direct Debit guarantee, but they are authorised by the Financial Conduct Authority (FCA) and – for even more consumer protection – they are ISO27001 certified since 2016.  These strict regulatory requirements are in place to keep all GoCardless customers extra safe.

Where is my data stored?

GoCardless provide industry leading safety and security to keep all of your sensitive information safe and secure. At Self Storage Tameside we will process basic information such as your name, contact number and email address in order to set up and manage your direct debit with us however all sensitive information including account numbers and sort codes is not available to us and redacted on our systems.

GoCardless know security is important, especially when it comes to payments. As a merchant of GoCardless we rely on GoCardless to invest in security and maintain robust data protection for them and their customers. The security they provide includes: 

  • Their access to the Direct Debit system is provided by major banks, who have approved our systems.

  • Their global data risk management programme is built to GDPR standards and applies privacy best practices to help protect and respect personal data. Read more here.

  • Their financial data server is separated from our application server by multiple firewalls.

  • Their client-server communication is 256-bit SSL encrypted. The banking system requires just 128-bit.

  • They have received ISO 27001 certification for information security.

Why Do You Use GoCardless?

GoCardless is the industry leader in online direct debit payments and is used by thousands of businesses in the UK alone, to name just a few, GoCardless is used by the likes of: The Guardian, Trip Advisor, DocuSign, HM Government, Aon, Nutmeg and many more.

As part of our ongoing effort to deliver the very best service to our customers GoCardless was the obvious choice for us as it allows our customers an easy way to make payments in a hassle free manner whilst remaining safe and secure.

Get your free storage quote!     Call us now on: 0161 304 5695

Dedicated self storage services

storage in 3 simple steps

Storage Made Easy With Our 3 Step Storage Process.

call us for a quote

Our team of friendly advisers are on hand 7 days a week to help you find the best deal. With over 10 years experience in helping people store for less our team will help to ensure you choose the right sized storage unit for your belongings. We make sure you won't pay for excess storage space you don't need. Give us a call on 0161 304 5695 today to arrange your storage.

packing & moving

Don't struggle with packing and moving. We have a range of services to help you from unlimited free packing boxes to free collection and removals. In addition to this all of our customers have access to a free self drive van to help make your move even easier. As well as our unlimited free boxes we also stock mattress covers, padlocks, sofa and armchair covers, bubble wrap, tape, and other supplies! 

moving in & locking up

Simply come along to our reception area and we will show you to a selection of storage rooms. Once you pick the one you want you can move in and take advantage of our free trolley and pallet trucks. Once you lock up you'll be the only key holder, safe in the knowledge your belongings are protected by over 200 CCTV Cameras, a fully monitored RedCare Alarm system and high security fencing

Get your free storage quote!     Call us now on: 0161 304 5695

we've got you covered 


We have a massive range of services, promotions, and extras to make your time storing with us the cheapest and best storage experience in the Manchester area!

Free Collection and Removals

Book your storage and get access to our free collection & removals service. Our service includes the carrying of furniture and other items to the removal van, driving to our Manchester storage facility, unloading the van and loading your storage unit. 

Free Packing Boxes

Unlike some storage companies, we will supply you with Unlimited FREE Packing Boxes for all our customers. Our competitors charge between £2 and £5 per box!

We also stock mattress covers, sofa and armchair covers, bubble wrap, tape and all other packing supplies that may be required.

Storage Insurance

Enquire to find out how our Storage Insurance offer works.

Unlike other self storage companies, we don't force you to pay for expensive, compulsory insurance which often doubles the cost that you pay for your storage.

Ground floor Storage

Most of our storage units are situated on the ground floor so there are no lengthy waits for lifts nor the need to carry heavy, bulky items upstairs.

Unlike some of our competitors', we won't charge any extra to store in a ground floor storage unit

Packing Service

We can arrange a full packing service to aid you in your moving and storage

For more information on our packing service, call us now on: 0161 304 5695

Your Storage Unit And Key

When renting storage space from Self Storage Tameside your storage unit will be securely locked so that you are the sole key-holder.

Our site is fully secured with 300+ CCTV cameras and a state of the art red care alarm system so can rest assured when stored with us, your belongings have never been safer. 

Modern, Secure & Dry Storage

We provide modern, secure and dry storage space to help our customers store with confidence. Our storage units are modern metal storage units inside our safe and secure facility. You can find out exactly what our facility looks like by heading over to our site gallery. 

Free Van Rental

When you book a storage unit with us you automatically become entitled to use one of our free self drive vans to help move your goods into storage.

Our free van offer can be used for customers storing from only 1 week, meaning we don't limit this offer only to customers storing for long periods.

Free Forklift Truck

We can provide a forklift stacker truck and driver free of charge to make access easy to your secure storage. You can easily drive in and unload your goods using our supplied trolleys and pallet trucks.

Waiting around for couriers?

All our customers can take advantage of our FREE Receipt & Dispatch service.

Free Parking

Free parking is available at Self Storage Tameside to all our customers accessing their storage units or whilst using our free self drive vans. 

Caravan and Trailer Storage

If you need to store your caravan or trailer in a locked, secure fenced compound with 24 hour CCTV surveillance, check out our caravan storage in Tameside. 

No Deposit

Unlike some storage companies, we won't ask our customers to pay an expensive upfront deposit. Our customers can simply show up and start paying weekly. 

Get your free storage quote!     Call us now on: 0161 304 5695

Get your free storage quote!     Call us now on: 0161 304 5695

Take a look at our storage units

Self storage Gallery

Choosing to store with us means choosing high quality, modern undercover storage units for the cheapest prices in the Manchester area. All of our storage units are safe and secure and can be secured with a padlock meaning you are the only person that will have access to your unit. With over 100,000 SQFT of storage space we have plenty of different sizes from small lockers right up to 400 SQFT storage units. All of our storage units are kept safe and secure with over 200CCTV cameras and a 24/7 alarm system. No matter what your storage needs our dedicated storage advisors can help you 7 days a week

Get your free storage quote!     Call us now on: 0161 304 5695